Capabilities

Our organization is distinctly qualified to address the entire employee experience. Imagine having access to the expertise and service of a complete HR department without fixed overhead costs. We offer a variety of services to flex with your needs and budget — ranging from stand-alone project support to our comprehensive outsourced human resources solution, Compass HR OnCall. We also offer a one-of-a-kind online learning experience through The Compass Lab. We tailor engaging training courses to meet the needs of learners while ensuring alignment with your organization’s values and goals. Onsite or offsite, we have your HR needs covered.

Employee Experience Capabilities

Change Management

Change is inevitable and regardless of the reason, we provide the right combination of focus, rigor, confidentiality, and promptness to guide clients through often difficult but necessary stages.

Solutions:

  • Employee Relations
  • Mergers and Acquisitions
  • Organizational Effectiveness Studies
  • Outplacement Services
  • Rightsizing and Downsizing
  • Severance Packages and Documentation
  • Succession Planning and Systems

Compass HR OnCall

Imagine having access to the expertise and service of a complete HR department without fixed overhead costs. We designed Compass HR OnCall to provide clients with a flexible outsourced HR solution. Recognizing that all of our clients are unique, our Compass HR OnCall service is adjustable based on your needs and budget. Onsite or offsite, we have your HR needs covered.

Compensation and Benefits

We believe in developing cost-effective, competitive total rewards plans to help organizations take care of their people on and off the job.

Solutions:

  • Benefit Plan Design
  • Compensation Audit
  • Competitive Market Pricing
  • Compensation Structure Design
  • Customized Salary and Wage Survey
  • FLSA Determination
  • Incentive Plans
  • Internal Job Assessment
  • Job Description Grading
  • Pay For Performance System
  • Payroll Implementation
  • Profit and Commission Plan
  • Reward and Recognition Programs and Tools
  • Total Compensation Statements

Employee Engagement

Engaged employees perform at a higher level, take care of your customers, and are more committed to improving your business. We can help you to inspire your team and point them in the right direction.

Solutions:

  • Engagement Assessments and Surveys
  • Employee Development Plan
  • Employee Event Planning
  • Employee Motivation
  • Job Testing
  • Leadership Analysis
  • Mentor Program Development
  • Recognition and Rewards Program
  • Role Analysis

Human Resources Technology

Our service over software approach identifies the best human resource technology solution to automate processes and create a more dynamic end user experience. We can help implement your human resource technology vision from applicant tracking systems (ATS), payroll solutions, and employee recognition tools to a more intensive human resource information system (HRIS) or human capital management (HCM) platform.

Technology Solutions:

  • Benefits Enrollment and Management
  • Compensation Forecasting
  • Compliance and Metrics Reporting
  • Current System Enhancements and Optimization
  • Employee Surveys
  • Human Resource Information Systems (HRIS)
  • Payroll and Timekeeping
  • People Analytics
  • Performance Management
  • Recruiting and Onboarding
  • Rewards and Recognition
  • Training and Development
  • Vendor Selection, Technology Implementation, and System Integration

Informational Design

Strong ideas are more impactful when they are well-organized and presented in a visually-appealing manner. We offer templated and custom graphic design services to further elevate your brand.

Design Solutions:

  • Branding
  • Copywriting
  • Design
  • Document and Presentation Templates
  • Print Collateral Material
  • Print Production Management
  • Promotional Products
  • Video Production
  • Website Development

Organizational and Brand Strategy

We can aid you in defining your organization’s unique character and strategic goals in order to secure your company’s foundation, align stakeholder goals, and ultimately achieve greater success.

Solutions:

  • Brand Strategy
  • Culture Assessment
  • Customer Engagement Surveys
  • Customer Service Guidelines
  • Employee Communications
  • Mission and Core Value Definition
  • Strategic Goals Setting
  • Strategic Plan Development
  • SWOTT Analysis

Performance Management

The use of goal setting and a performance management process is critical to strong talent management and organizational performance. We can help lead the way.

Solutions:

  • Competencies and Goals
  • Development Plans
  • Employee Assessments*
  • Employee Surveys
  • Leadership Assessments
  • Performance Management Systems
  • Performance Metrics
  • Professional Improvement Plans
  • SMART Goals

*Our core assessment offerings include Everything DiSC and Everything DiSC Work of Leaders, Clifton StrengthsFinder, TKI (Thomas-Kilmann Instrument), Five Dysfunctions of a Team, and Time Mastery Profile.

Policies, Procedures, and Compliance

We proactively work with clients to ensure compliance and we are fanatical about writing effective policies and procedures to improve and streamline work processes.

Solutions:

  • Affirmative Action Plans
  • Employee Manual Development and Design
  • Employment Law and Legal Compliance
  • Harassment Guidelines and Hotline Support
  • Human Resource Review and Roadmap
  • Labor Relations
  • Operation Manuals
  • Policies and Procedures
  • Process Development and Documentation
  • Recordkeeping and Retention
  • Worker’s Compensation

Talent Acquisition

Clients engage Compass to obtain help with attracting, hiring, and retaining top talent. We develop nuanced, client-specific approaches to build resilient workforces for our clients.

Solutions:

  • Applicant Documentation and Tracking
  • Candidate Assessments* and Testing
  • Compensation Market Pricing
  • Hiring Practices and Policies
  • Interim Staffing
  • Job Description Development
  • Orientation and Onboarding
  • Retained Searches
  • Talent Acquisition and Retention Strategy
  • Workforce Analysis

*Our core assessment offerings include Everything DiSC and Everything DiSC Work of Leaders, Clifton StrengthsFinder, TKI (Thomas-Kilmann Instrument), Five Dysfunctions of a Team, and Time Mastery Profile. We also offer a variety of skills testing for job candidates.

Training and Coaching

Your success hinges on the contribution of each member of your team. We provide customized coaching and motivating training to equip your workforce with the knowledge and skills to maximize their performance.

Solutions:

  • Assessments*
  • Diversity, Equity, and Inclusion Training
  • Employee and Leadership Development Training
  • Executive and Leadership Coaching
  • Harassment Prevention Training
  • Image Consulting
  • The Compass Lab, Our Learning Management System
  • Lesson Plan Development
  • Media Relations Training
  • Meeting and Dining Etiquette
  • Presentation Skills Training
  • Safety and Fitness for Duty Training
  • Train-the-Trainer Guidance
  • Training Materials Development

*Our core assessment offerings include Everything DiSC and Everything DiSC Work of Leaders, Clifton StrengthsFinder, TKI (Thomas-Kilmann Instrument), Five Dysfunctions of a Team, and Time Mastery Profile.

The Compass Lab

The Compass Lab offers a one-of-a-kind online learning experience. We tailor professional development and training content for each client, ensuring alignment with your organization’s values and goals. Our learning management system was designed with the user in mind. The limitless opportunities and applications include custom curriculum design, a combination of live and recorded courses, and interactive self-paced elements like quizzes, downloads, and community chat. We’d love to show you a demo of how a learner interacts with our system!